GLOBAL DIGITAL BUSINESS SOCIETY

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Call for Papers

INTERNATIONAL CONFERENCE ON MANAGEMENT OF SERVICES AND TECHNOLOGY

(ICMST 2010)

CO-SPONSORED AND  HELD AT

SOUTHWESTERN UNIVERSITY OF FINANCE AND ECONOMICS, CHENGDU, SICHUAN, P.R. CHINA

During OCTOBER 22-24, 2010

Conference Co-Chairs: Professor Xiao Ma, Vice President of Southwestern University of Finance and Economics, China

AND

         Rajendar K. Garg, Professor of Marketing, Indiana University of Pennsylvania, USA

Organizing Committee Chair: Dejun Cao, Professor and Vice Dean, School of International Business, Southwestern University of Finance and Economics, China

Asia Pacific Chair:  Fuqiang Nie, Professor and Executive Dean, School of Economic Information and Engineering, Southwestern University of Finance and Economics, China

Conference Theme, Nature and Scope

The theme of this conference is to bring together professionals from various parts of the world to look at Management Issues relating to technology based services, e-business, e-marketing, e-management area. Service Quality issues relating to part of the business and their consequent impact on organizational performance would be areas of particular interest. The conference would provide insights on Global Best Business Practices in varied economic environments that would help identify leapfrogging strategies for emerging economies. Papers dealing with all aspects of Online Business and Management are welcome. In particular, papers that explore the multidisciplinary nature of the subject matter are encouraged.

The conference will specifically entertain papers dealing with applications and management issues in China and other transitional economies where businesses are continually expanding technological operations and services.

Specifically, the conference will have the following tracks:

       Digital Business Applications and Management Issues in China

       IT Enabled Services, E-Services, Business Process Outsourcing (BPO) services, etc.

       E-Business Strategies and Models

       E-Learning Issues and Strategies

       E-Marketing Issues and Strategies

       Supply Chain Management

       Global Best Business Practices and Change Management

       Knowledge Management, Networking/Communities of Practice

       Customer Relationship Management

       ERP and Service Oriented Architecture (SOA) for better service performance

       RFID Technology Integration and Applications

       IT Enabled Services, Business Process Outsourcing (BPO), and Knowledge Process Outsourcing (KPO), etc.

       Global IT Strategy and Management Innovations

       E-Commerce and Internet Marketing, EC Strategies, Service Models, and other EC issues

       Emerging Business Models and Practices

       Balance Score Card and Performance Measures.

       E-Learning Issues and Strategies

       Other issues related to Digital Technology Integration and Applications

       Other issues related to Chinese Economy and Management

Submission Instructions

Submissions can be made in a number of categories: Completed research papers, case studies, panels and panel/round table discussion papers. Please follow the following guidelines in preparing your submission.

Completed research papers
Typically 3000-5,000 words long (excluding abstract and references)

Case studies
Typically between 3,000 and 5,000 words long

Panel and round table discussion proposals
Typically a 1000 word synopsis of the topic area to be presented. Please identify the panelists to be involved

Doctoral Dissertation Research/Research in Progress
Typically manuscripts that are in developmental stages of a doctoral dissertation and where the project has not yet been completed would fall in this category.

In preparing your papers, please follow Author Guidelines link. Submission and review process will be handled electronically. Please make your submission as one MSWord or RTF file. Include all figures and tables in relevant places in the text. The title page should indicate the title, author affiliations including telephone, fax and email, in case of multiple authors corresponding author details should be clearly identified. All submissions will be double blind peer reviewed. 

Please note that by submitting a paper to this conference, you (the authors) agree and give consent to the publication of the paper in the conference proceedings or in any other form deemed appropriate by GDBS if the paper is accepted by GDBS for presentation at the conference. If the paper is accepted by GDBS, at least one of the author(s) must attend the conference and present the paper. This is a commitment on the part of the authors.

Registration Information

                       Early (Till Aug. 31)    Regular (Till Oct. 1)   Late (After Oct. 1)

International

Delegates**          $300                         $350                           $400

Delegates from China  (To be announced later)
 

International delegates (from outside the United States must make a written commitment to register and attend the conference, if their paper is accepted for the conference presentation.)

 (Registration fee covers: registration fee, coffee breaks, conference materials and venue costs for the conference.)

There will be a 50% discount for the International delegate Ph.D. graduate Students on the registration fee. Please send a copy of your student ID along with your registration form.

Registration fee will need to be paid after your paper has been accepted. Please visit the Registration Info page on our website.

Submission Process

All papers (other than authors from China) should be submitted to: GARG@GDBS.ORG AND GARG@IUP.EDU. Please attached the Microsoft WORD file.

All papers from China should be submitted to Professor Dejun Cao (cdj@swufe.edu.cn) , Professor Fuqiang, Nie (niefg_t@swufe.edu.cn)AND Dr. Rajendar Garg (GARG@GDBS.ORG)

Best or highly selected papers may be considered for publication in the Journal of Digital Business (JDB). However, these papers must be revised to ensure they meet JDB requirements. JDB is a refereed journal and is listed in Cabell directory. Selection of the papers to be included in JDB will be made at the time of the conference.